At Encore we try to make things easy. Please take the time to read our Terms below. Should you require additional information prior to making a purchase, please contact us via our online form or using any of the details at the footer of each page, where we will be happy to answer any of your questions.​

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• All garments are accepted strictly by appointment only. Please contact us during opening hours to arrange a mutually convenient time.

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• We sell your garments on a 50/50 commission basis.

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• Garments must be in excellent condition, freshly laundered or dry cleaned.

  • Please check collars and cuffs for signs of wear.

  • Please check underarms for signs of discolouration / staining.

  • Buttons and zips must be intact.

  • All garments should be Brought in on hangers.

  • All garments should be appropriate to the season.
    - We accept Spring / Summer stock from mid January onward.
    - Autumn / Winter stock is accepted from mid August.

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• Casual-wear will be displayed for twelve weeks from date of entry. Special occasion-wear will be displayed for a season.
  At the end of this period your garments will be returned to yourself, otherwise they will be sent to Charity (with your consent).

• All goods accepted at Managers' discretion and left at owner's own risk.

• We reserve the right to Limit the number of articles accepted.